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Quality


Business goal

We are itsme: industrial technology and supply for mechanical and electrical. We are an independent, technical supplier of both electrical and mechanical products, services and solutions, with a specific strength in motion and control applications..

Our dedicated employees in three countries help machine builders, module manufacturers, industrial end-users and industrial installation companies to increase sales, reduce risk and lower costs. With more than 100 years of experience, we bring ideas to life and ensure our customers' success.


For years, we have been certified according to the NEN-EN-ISO 9001 quality management system for the following organisations:

  • itsme Holding B.V.

  • itsme B.V.

  • Breemes N.V.

  • Elektres S.A.
     

Certification status

On 9 April 2021, Bureau Veritas issued a new certificate according to the NEN-EN-ISO 9001 standard.
 

Downloads

You can download the latest ISO 9001 certificate here.
 

Contact

If you have any further questions about our ISO certifications, please contact itsme at qhse@itsme.eu.


itsme habits

Quality stems from our commitment to service and perfection.

We are an independent organisation. We respect each other and together support our habits in the way we do business and how we treat each other both internally and externally.

Our habits guide us daily in serving our customers. For each other to succeed in this, we value a feedback culture where we give and receive feedback.


Communication

We communicate in a structured manner in understandable and correct language.

Discipline

We keep to agreements, procedures, planning, instructions and time limits.

Integrity

We act in good conscience with awareness of the norms and values of both individuals and organisations.

Listening

We are able to extract important messages from (non-)verbal information.
We do this by asking questions and responding to responses to ensure rapport.

Open to criticism

We learn lessons from criticism and we are willing to acknowledge mistakes and shortcomings.

Respect

We are open to the feelings and opinions of others and we treat others with respect.
 
Independence

We are able to be independent of others and we are able to make our own choices.

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Sustainability
We stimulate and realise efficient energy use by promoting and self-usage of sustainable product. We offer our customers solutions that stimulate efficient energy use and are supported by ‘green’ product. The key factors of such solutions are energy efficient product as well as efficient use of our processes and that of our customers.
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Partner with itsme
The success of our customers is our main focus. To this extent, we collaborate with partners who offer innovative quality products and brands in the field of switchgear, control technology, motion technology, enclosures and connections, measurement and control, cable and cable systems, lighting, pneumatics, safety and work environment, tools and machinery, fasteners and adhesives.
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Contact
Our customer advisors, technical specialists and logistics experts will gladly assist you personally with your commercial and technical concerns relating to our electrical and mechanical products, services and solutions.
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Company
We support our customers in achieving success through the selection of and implementation of electrical and mechanical components and systems, services and logistics. Together with our technical support we ensure that customers are able to focus on their core activities.
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