FAQ: How can I review and modify my open orders?
Through My Centers all customers of itsme have access to extensive options that simplify your daily work. The unique functionality of My Centers has especially been developed for Machine builders and Industrial end users!
For example, under "Open orders" you can easily view your open orders 24/7, both online and regular orders. Under 'Open Orders' you can also find your order history. In your Open Orders overview you do not only see the delivery date you requested, but also the real-time expected delivery date based on confirmed availability in our supply chain. The traffic lights indicate the delivery performance and the expected delivery performance. So based on this info you can take the necessary action.
All related information directly accessbile
All order overviews offer immediate and easy insights in as well as links to related documents, like delivery notes and invoices. And all of this information can easily been downloaded and printed. For open orders, you can even make changes to an order line (see below), for instance in the requested delivery date or the quantity required.
And if you wish, you can even cancel your order: you can do this by yourself or simply make your online request and we will arrange it for you.
You can also subscribe to one or more order updates, so that you are immediately informed of your order update(s). Information about these orders is being displayed in your personal My Center messages inbox.
Keep yourself informed by subscribing to an order
If you select a message, you can see the message details. And in your personal settings you can also select if you want to receive email messages regarding the orders for which you subscribed upon.
All standard documents contain links to MyCenters
On every standard order confirmation, quotation or invoice that you receive from us or that you download yourself, you have the possibility to access all related information directly online via the link as indicated below.
Register and benefit
Are you already a customer of itsme? Then register immediately and benefit from the many advantages this platform offers you. Registering is easy:
- Go the the registration page and fill out your contact data, the way we know you by
- You receive an activation link in you email inbox which you need to click on (please check your spam filter in case you do not receive anything)
- You enter a password and confirm
If you are not yet a customer with us, we are sure the upcoming phonecall will be the beginning of a beneficial partnership! Click here
and one of our employees will contact you within 24hr.
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itsme wants to make you succeed. Under all circumstances, especially now! That is why we keep in close contact with you, with our suppliers and with each other to act together in a practical and effective manner. We act on your information and adjust the availability of products and our services accordingly.
International competition keeps every machine manufacturer on their toes. Including the purchasing department, where efficiency makes a difference, now more than ever before. Take for example the input of an order line: a one-minute task, but repeated tens of thousands of times on a yearly basis it turns into a significant cost item. Does this happen in your company? Ask us about an EDI coupling. You convert minutes into seconds and benefit time and time again.
Searching, finding and selecting products online can be a time consuming process. What’s the inventory status of a product? Are the price arrangements up-to-date? And what is the delivery time? Without real-time insight product maintenance takes an unnecessarily long time. And that while you would rather focus on your core business.
Vendor Managed Inventory
Never miss out again with our solution for Vendor Managed Inventory VMI. While you focus on your core business, itsme manages the inventory and non-specific project goods in your warehouse. We restock the inventory in a timely manner and lower the risk of downtime and manufacturing delays. Vendor Managed Inventory saves time and gives you peace of mind. Valuable time that you can spend on your capital intensive products.