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FAQ: How can I review and modify my open orders? 


Through My Centers all customers of itsme have access to extensive options that simplify your daily work. The unique functionality of My Centers has especially been developed for Machine builders and Industrial end users!

For example, under "Open orders" you can easily view your open orders 24/7, both online and regular orders. Under 'Open Orders' you can also find your order history. In your Open Orders overview you do not only see the delivery date you requested, but also the real-time expected delivery date based on confirmed availability in our supply chain. The traffic lights indicate the delivery performance and the expected delivery performance. So based on this info you can take the necessary action.
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All related information directly accessbile

All order overviews offer immediate and easy insights in as well as links to related documents, like delivery notes and invoices. And all of this information can easily been downloaded and printed. For open orders, you can even make changes to an order line (see below), for instance in the requested delivery date or the quantity required.
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​​​​​​​Order cancellation​​​​​​​

​​​​​​​And if you wish, you can even cancel your order: you can do this by yourself or simply make your online request and we will arrange it for you.
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​​​​​​​Keep yourself informed by subscribing to an order 

You can also subscribe to one or more order updates, so that you are immediately informed of your order update(s). Information about these orders is being displayed in your personal My Center messages inbox.
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​​​​​​​Message details​​​​​​​

​​​​I​​​f you select a message, you can see the message details. And in your personal settings you can also select if you want to receive email messages regarding the orders for which you subscribed upon.
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All standard documents contain links to MyCenters

​​​​​​​​​​​​​​On every standard order confirmation, quotation or invoice that you receive from us or that you download yourself, you have the possibility to access all related information directly online via the link as indicated below.
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​​​​​​​Register and benefit

Are you already a customer of itsme? Then register immediately and benefit from the many advantages this platform offers you. Registering is easy:
  1. Go the the registration page and fill out your contact data, the way we know you by
  2. You receive an activation link in you email inbox which you need to click on (please check your spam filter in case you do not receive anything)
  3. You enter a password and confirm

If you are not yet a customer with us, we are sure the upcoming phonecall will be the beginning of a beneficial partnership! Click here and one of our employees will contact you within 24hr.

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