text.skipToContent
text.skipToNavigation
![]()
Good feedback enhances every result. The same applies to the itsme Group’s new web platform for which customers shared their experiences during the testing phase. One of them is Jurgen Janssens of ECJ Automation from Gierle, Belgium. At the request of itsme Breemes he went through, and tested the platform before it went live. “Functionality comes first. And that has been well thought out with this platform.”
Technical knowledge is indispensable, that much is certain. Still, there is more than that, says Jurgen Janssens, co-manager at ECJ Automation. Customers from the very beginning are still customers now – and for a good reason. “That long-term relationship, that’s what we value highly. It ensures that we know what is going on at our customers. We know their installations and the technical situation at their locations. Sometimes even better than they themselves do.”
ECJ Automation is based in Gierle, Belgium, close to the border with the Netherlands. When the company started ten years ago, it focused exclusively on the development of PLC software. But that has changed. Electrical design, cabinet construction: ECJ Automation’s range has been expanded. And we did so deliberately, says Jurgen. “We often have to deal with last-minute adaptations. And to still be able to be as flexible as possible we prefer to have a wide range of products in-house. That way we ensure that our customers can move forward even sooner.”
The ECJ Automation team has a total of seven people. That is a relatively small number, although, according to Jurgen, this is at the same time one of the strengths of the company. “Together, we can switch quickly. And together, we have the knowledge for automation projects from A to Z.”
Fair is fair, says Jurgen: with the old site Breemes lagged behind a little. “But that is quite different now. In my view the itsme Group – and with it Breemes – creates a strong presence in the market with this platform. It is equal to the platforms of other suppliers in every aspect.”
The new platform is always up and running
ECJ Automation’s Jurgen Janssens tested itsme Group’s web platform
Good feedback enhances every result. The same applies to the itsme Group’s new web platform for which customers shared their experiences during the testing phase. One of them is Jurgen Janssens of ECJ Automation from Gierle, Belgium. At the request of itsme Breemes he went through, and tested the platform before it went live. “Functionality comes first. And that has been well thought out with this platform.”Technical knowledge is indispensable, that much is certain. Still, there is more than that, says Jurgen Janssens, co-manager at ECJ Automation. Customers from the very beginning are still customers now – and for a good reason. “That long-term relationship, that’s what we value highly. It ensures that we know what is going on at our customers. We know their installations and the technical situation at their locations. Sometimes even better than they themselves do.”
ECJ Automation is based in Gierle, Belgium, close to the border with the Netherlands. When the company started ten years ago, it focused exclusively on the development of PLC software. But that has changed. Electrical design, cabinet construction: ECJ Automation’s range has been expanded. And we did so deliberately, says Jurgen. “We often have to deal with last-minute adaptations. And to still be able to be as flexible as possible we prefer to have a wide range of products in-house. That way we ensure that our customers can move forward even sooner.”
“We have the knowledge for projects from A to Z”
The ECJ Automation team has a total of seven people. That is a relatively small number, although, according to Jurgen, this is at the same time one of the strengths of the company. “Together, we can switch quickly. And together, we have the knowledge for automation projects from A to Z.”
Every relationship matters
Long-term cooperation, technical support where possible: Jurgen’s words find approval from Steven Claes, technical representative at Breemes. “The way they deal with their customers at ECJ Automation is the same as we do. In that respect, visions of both companies are certainly similar. Every relationship is important, no matter how small a customer is.”
That is why ECJ Automation relies on the services that Breemes has to offer already since its inception in 2009. And that’s also why Steven approached Jurgen to participate in the testing phase of the new web platform of the itsme Group, which includes Breemes. “Jurgen helped us before with the testing of our previous site. He gave feedback that was valuable to us. And with our new platform that was no different. Jurgen has an analytical mind and gives constructive criticism. That proved very valuable.”
That is why ECJ Automation relies on the services that Breemes has to offer already since its inception in 2009. And that’s also why Steven approached Jurgen to participate in the testing phase of the new web platform of the itsme Group, which includes Breemes. “Jurgen helped us before with the testing of our previous site. He gave feedback that was valuable to us. And with our new platform that was no different. Jurgen has an analytical mind and gives constructive criticism. That proved very valuable.”
No more than a few minor bugs
For the testing phase Jurgen was asked to inspect fifteen to twenty aspects of the platform. What is your general impression? But also: how easy is it to find your way? All Jurgen was given were his login details – and no more than that – which made him approach the platform with a blank mind. “I focus on PLC software. So I applied that technical knowledge and tried to crash the process somewhere on purpose. I didn’t succeed. There were a few minor bugs, but that was all.”
Apart from the technique, Jurgen also looked at the user-friendliness of the platform. For example, he drew Breemes’ attention to the possibility of subscribing to an order, intended for interim status updates. Meanwhile, this function works as well. And Jurgen is satisfied from what the platform has to offer him. “This environment offers much more overview than the previous site. The platform looks good and fresh and most importantly: I can find everything very quickly.”
Apart from the technique, Jurgen also looked at the user-friendliness of the platform. For example, he drew Breemes’ attention to the possibility of subscribing to an order, intended for interim status updates. Meanwhile, this function works as well. And Jurgen is satisfied from what the platform has to offer him. “This environment offers much more overview than the previous site. The platform looks good and fresh and most importantly: I can find everything very quickly.”
Always the latest information
After all, in the end that is what it is all about for customers, Jurgen emphasises. “Functionality comes first. And that has been well thought out with this platform. Customers can search and filter, see what is in stock and look for potential alternatives. It is also possible to import order lists from their own ERP packages, in the same way that customers can make direct links to their own ERP systems. In addition, they also find order follow-ups and documentation, such as that for packing slips, is centralised too. And what also works well is the ordering process performed by our employees.
I automatically receive the necessary approvals.”
I automatically receive the necessary approvals.”
“With this, the itsme Group creates a strong presence in the market”
Fair is fair, says Jurgen: with the old site Breemes lagged behind a little. “But that is quite different now. In my view the itsme Group – and with it Breemes – creates a strong presence in the market with this platform. It is equal to the platforms of other suppliers in every aspect.”
Automation for a large marketFrom Gierle in Belgium, ECJ Automation serves a large market. Consider chemistry and utilities, the food industry, the energy and environmental industries and especially the pharmaceutical and water purification industries. In the beginning, Jurgen Janssens and co-manager Stijn Van der Steen solely focussed on PLC software for machine building and process installations, but in the meantime ECJ Automation’s range of products and services has expanded. Most of the time, this involves Siemens controls, says Jurgen, but with the necessary attention to our own designs and cabinet building as well. “That is inevitable for the projects our automation is linked to. In the future we shall expand our services, so much is certain.” |
Check out our other success stories:
-
Van Meer - Quick Connection for Energy StorageRead moreDrive specialist Van Meer developed an energy storage system for heavy-duty drives and designed a custom battery system for it. For the connectors in the battery system’s cabinet, their regular supplier itsme recommended omni-brand partner Phoenix Contact. Excellent connectors — only the frame didn’t fit. Phoenix Contact quickly developed a customer-specific connector design. itsme now supplies Van Meer with complete connector sets, including the custom plug.
-
Avebe - A Good Night’s Sleep Thanks to FactoryScanRead moreCompanies often have no clear idea of the installed base of industrial automation in their factories and warehouses. With FactoryScan, itsme can provide an overview of the current status of automation components such as PLCs. Potato processor Royal Avebe uses the results to update their component stock and assess future availability. The scan is intended to reduce the number of hardware-related disruptions Process Control Engineer Johan Wierenga has to deal with. It also helps him sleep better, knowing the stock is up to date.
-
Elektro VV - The right expertise in the right placeRead moreElektro VV, based in the Belgian province of Antwerp, carries out general electrical work and solar panel installations for both companies and private individuals. For complex projects, the company calls on Breemes, which brings expertise such as low-voltage studies. “The challenge is to design a panel that can be built quickly and efficiently, and is future-proof.”
-
OI - Warm relationship with supplierRead moreThe O-I glass factory in Leerdam produces 3.5 million beer bottles every day. The challenge of keeping production running 24/7 is tackled together with trusted supplier itsme. They ensure that technicians never run out of stock during maintenance and that critical components like cables and sensors are heat-resistant. This makes life much more relaxed for supervisor Patrick Maduro and his team in the electrical engineering department.
Stay up to date with the latest news:
-
Jobarco - Reliable connections in fire-safe environmentsRead moreFire safety is paramount in any environment where the integrity of people, machines and critical equipment come together. Whether in hospitals, airports, tunnels or data centres – wherever safety and operational reliability are a priority, reliable cables are indispensable. Jobarco supplies cable solutions that meet the most stringent fire safety standards, ensuring that vital installations continue to function even under extreme conditions.
-
Finder - Industrial magnetic switches series 6KRead moreThe 6K Series consists of industrial magnetic switches, thermal overload protection devices and auxiliary modules. Suitable for use in panels for power generation, industrial motor management, control panels and many other applications.
-
Festo - SFAMRead moreBecause the SFAM is a pressure and flow sensor in one, machines need only one component to measure multiple values. By measuring compressed air pressure, flow and consumption, among other things, the SFAM provides full insight into the compressed air system. This insight is the first step in a more economical, safe and sustainable system.
-
IMI Norgren - Excelon Plus air preparation equipmentRead moreIMI Norgren’s Excelon® Plus is the latest generation of our air preparation equipment developed to provide clean, compressed air to meet the needs of today’s customers. It offers exceptional performance, is compact and lightweight with no compromise on robustness, and is suitable for all industrial applications.
Take a look at these promotions:
Why not take a look at these trainings we offer:
-
PROFINET CPNERead moreavailable in Dutch
-
PROFIBUS CPERead moreavailable in Dutch
-
WinCC-SCADA2Read moreavailable in Dutch
-
PCS7-SAFE V9Read moreavailable in Dutch